In an article for MultiBrief, Karen Thomas presents a simple guide for initializing a telemedicine program. She lays out the case that while the devices might be interesting, it is the operational backend that is really the driving force behind a successful telehealth practice. The article continues by laying out the steps to consider upon implementing your telemedicine system.
- Best practices: The best first step is to choose not only reliable devices, but equally reliable, HIPPA compliant telemedicine services.
- Policies and Procedures: The next step is to define the policies for telehealth and the metric by which you measure success in your new program.
- Implementation: This broad step covers training estimates to the numbers of devices you need. The obstacles that would stop you and your team from picking up telemedicine right away should get ironed out here.
- Quality Measures: This all-important step puts a system into place to evaluate how the program is working for you and can help improve the customer experience.
Telemedicine is an exciting and growing field, but having a solid foundation is absolutely essential for implementing a telehealth program. It is crucial that you have a comprehensive plan to ensure a streamlined launch of you service.
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